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Simply Safe Care Group

The care provider families trust and commissioners rely on

The care provider families trust and commissioners rely on

Dependable domiciliary care across Wales—delivered by people who show up, communicate clearly, and do what they promise.

Dependable domiciliary care across Wales—delivered by people who show up, communicate clearly, and do what they promise.

Most care agencies will tell you they’re “person-centred” and “high-quality.” We’re going to tell you something more useful:

WHAT MAKES US DIFFERENT.

Our leadership is present

When you call, you get answers—from people who know your case and have the authority to act.

Our staff stay

3% annual turnover means you see familiar faces, not a revolving door of strangers.

We communicate honestly

If there’s a problem, we tell you directly. No excuses, no corporate speak.

We hold the line on standards

Staff who don’t meet expectations don’t stay. Your safety isn’t negotiable.

Trust

This is why local authorities across Wales and NHS trusts in Hywel Dda and Swansea Bay trust us with their most complex cases.

Regulated & Inspected

Regulated & Inspected

All our services are registered with Care Inspectorate Wales (CIW). Our latest inspection (February 2025) found no Priority Action Notices and positive feedback on care quality, communication and management.

Adult Care Wales

Who we support

Who we support

We provide domiciliary care and specialist support for:

  • Older adults with care needs, frailty, mobility challenges or long-term health conditions

  • Adults with learning disabilities or autism—focused on skills, independence and community participation

  • People with complex needs—including mental health support, behavioural needs and multi-disciplinary care packages